Frequently Asked Questions
Everything you need to know about your Private Paradise experience.
What is the typical shipping timeframe for my order?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that certain limited-edition pieces may be final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite similar garments to ensure a perfect fit.
Are Private Paradise Co. products sustainably made?
We are committed to ethical fashion. Our collections are produced in small batches to reduce waste, and we prioritize high-quality, durable materials that are designed to last for seasons to come.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track the status of my delivery?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.